Training Manager

POSITION SUMMARY:

The Training Manager is responsible for leading and developing the plant training team while overseeing the design, implementation, standardization, and continuous improvement of all plant training programs and processes. This role ensures training documentation, work instructions, certifications, and records remain accurate, current, and audit-ready in support of operational excellence and ISO compliance.

The Training Manager partners closely with Operations, Safety, Continuous Improvement, Human Resources, and Production teams to support plant floor training needs, drive workforce development initiatives, establish sustainable training processes, and ensure employees are effectively trained to perform safely and efficiently.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in Business, Human Resources, Education, Organizational Development, or related field.
• Minimum of 5 years of experience in training and development, manufacturing training, or human resources environment.
• Previous leadership or supervisory experience preferred.

ADDITIONAL QUALIFICATIONS:

• Training and Development Certification
• Experience with Learning Management Systems (LMS)
• Experience in a manufacturing environment preferred
• Knowledge of ISO training compliance requirements preferred
• Continuous Improvement experience is a plus

ESSENTIAL RESPONSIBILITIES:

• Lead, develop, and support the plant training team in day-to-day training operations and employee development activities.
• Establish, implement, and continuously improve standardized training processes and systems that support plant operations and long-term workforce development.
• Ensure all training documentation, work instructions, certifications, training matrices, SOPs, and training records are accurate, current, standardized, and audit ready.
• Serve as the primary owner and subject matter expert for plant training records and compliance documentation during internal and external audits.
• Partner with plant leadership and floor personnel to support operational training needs and ensure employees are trained effectively on plant processes, procedures, safety, and quality standards.
• Conduct organization-wide training needs assessments and identify skills or knowledge gaps that require development.
• Design, coordinate, and deliver training plans, schedules, and development programs for operations, management, and support teams.
• Develop and maintain onboarding, cross-training, certification, and recurring training programs for plant employees.
• Choose and implement appropriate training methods including classroom, virtual, hands-on, mentoring, and on-the-job training.
• Evaluate training effectiveness through employee feedback, skill assessments, operational KPIs, and plant performance metrics.
• Collaborate with Safety, Operations, Human Resources, and Continuous Improvement teams to align training initiatives with plant goals and compliance requirements.
• Manage and maintain training facilities, materials, equipment, and learning systems.
• Monitor department goals, project milestones, training completion metrics, and budget requirements.
• Support continuous improvement initiatives by identifying opportunities to improve training effectiveness, employee engagement, and operational performance.

KNOWLEDGE, SKILLS, ABILITIES:

• Proven ability to manage the full training cycle (assess needs, develop, implement, coordinate, monitor, and evaluate).
• Strong leadership and team management skills.
• Strong knowledge of documentation management and compliance practices.
• Experience developing standardized processes and procedures.
• Ability to support and engage with plant floor operations in a fast-paced manufacturing environment.
• MS Office proficiency.
• Experience with Learning Management Systems (LMS).
• Advanced organizational skills with the ability to manage multiple priorities.
• Strong written, verbal, presentation, and interpersonal communication skills.
• Strong problem-solving and process improvement skills.
• Ability to work well under pressure and meet deadlines.
• Ability to maintain confidentiality.
• Ability to collaborate effectively with all levels of the organization.

GENERAL EXPECTATIONS:

• Demonstrate effective communications (verbal, written) skills
• Proficient with MS Office Word and Excel
• Maintain discretion when working with confidential and proprietary information
• Strict adherence to Company safety policies and procedures
• Conform to all aspects of OFS’ “Standards of Conduct” document