Job DetailsLevel: ExperiencedJob Location: Casino Fandango - CARSON CITY, NV 89701Position Type: Full TimeJob Shift: AnyJob Category: Restaurant - Food ServiceJob Description: As a Host/Hostess you will be responsible for seating customers, supporting the Grill when possible.  Job Requirements: Provide fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greet and welcome each guest entering the restaurant. Build a rapport with guests while walking them to their tables. Accommodate our guests with menus, asking if they prefer a table or booth. Ensure that guest seating is rotated between all service stations. Communicate guest needs to staff/management, i.e., celebrating anniversary and/ or birthdays. Communicate any guest’s complaints and compliments to management. Invite and welcome guests back upon completion of their visit. Answer the telephone, and make reservations as needed. Have complete knowledge of all food and beverages items on the menu. Communicate proper flow with the kitchen staff. Maintain the overall cleanliness of assigned stations. Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors. Other duties as assigned.  Education and Experience: 18 years of age or older. Must have excellent customer services skills. Ability to work in a team and independently. Excellent organizational skills with the ability to multi-task. Ability to read, write, speak and understand the English language. Bi-lingual (English/Spanish) is a plus. High School Diploma and/or GED preferred Additional Requirements: The ability to maintain composure in a fast-paced, potentially stressful environment. The ability to successfully interact with all levels of team members and management. Must present a well-groomed appearance. Flexibility to work varied shifts, including weekends and holidays, with variable overtime. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Required Work Cards None Machinery, Work Equipment, Programs, Software, Hardware Used Info Genesis System Paycom system
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