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Service Advisor

Meineke - 4672-01
Posted 2 months ago, valid for a month
Location

Cary, IL 60013, US

Salary

$70,000 - $120,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

info
  • We are seeking a Service Advisor with at least two years of experience in automotive service writing or advising.
  • The ideal candidate will have strong communication skills, management experience, and a deep understanding of automotive technology.
  • Responsibilities include managing a team of service professionals, ensuring timely repairs, and overseeing department operations.
  • The position offers a competitive salary along with performance-based bonuses and various benefits including health insurance and 401(k) matching.
  • Join a supportive team at Meineke that values personal and professional growth while providing excellent customer service.
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Vision insurance
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. 

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
 
Responsibilities 
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
  • Meineke values personal and professional growth. 
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.



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