Bar & Lounge Supervisor

Job DetailsJob Location: NC The Umstead Hotel and Spa - Cary, NC 27513Position Type: Full TimeSalary Range: $28.00 HourlyJob Shift: Flex AM/PMJob Description: The Bar & Lounge Supervisor is responsible for assisting in the daily operation of the department under the guidance of the Bar & Lounge Manager and the Bar & Lounge Assistant Manager and in accordance with The Umstead Hotel & Spa standards. This is a hands-on leadership position that requires a balance of operational management and active participation in service. We are seeking a candidate who is comfortable stepping behind the bar during peak periods to support the bar team with confidence while maintaining exceptional service standards. Prior supervisory or management experience in a luxury bar, lounge, restaurant, or hotel environment is preferred. This position offers excellent opportunities for professional growth and career advancement within The Umstead Hotel & Spa, making it an ideal role for a hospitality professional who is eager to develop their leadership skills and pursue a long-term career in luxury hospitality. Job Requirements: Report to work at the scheduled time, neatly groomed, and dressed in accordance with The Umstead Hotel & Spa standard. Support training initiatives for all Bar & Lounge associates to ensure all are consistently performing to AAA Five Diamond and Forbes Five Star standards. Exceptional knowledge of all Umstead Hotel Bar & Lounge standards and operating procedures. Exceptional attention to detail. Exceptional leadership qualities and management techniques to successfully support daily department operations under the guidance of the Manager. Exceptional communication abilities to direct associates and interact with guests, clients, and internal departments to build relationships. Anticipate guests’ needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Be able to consistently perform tasks with little direct supervision. Demonstrated experience in bartending with a strong knowledge of beverage preparation, cocktail execution, wine, beer, and spirits. Perform administrative duties as delegated by the Manager, including daily logs, inventory, supply requisitions and ordering, scheduling, and payroll and gratuity worksheet. Ensure proper care, security, and maintenance of hotel equipment through proper supervision of associates. Direct associates to maintain back of house cleanliness and safety. Assist with daily pre-shift meetings and quarterly department meetings. Previous supervisory or management experience in a luxury hospitality environment preferred. In addition, other duties may be required as directed by your hotel management. Qualifications