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Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Opportunity for advancement
- Training & development
Business Development Representative (BDR)
Overview
As a Business Development Representative (BDR) at PuroClean Emergency Restoration Services, you play a key role in driving revenue by building strong, lasting relationships with high-value clients and referral partners. Your primary goal is to become the trusted go-to for disaster restoration services in your territory, aligning your efforts with our mission, core values, and structured sales process.
Core Qualities of a Successful BDR at PuroClean:
- Positive, self-motivated, and enthusiastic
- A natural leader and hard worker
- Efficient, organized, and decisive under pressure
- Punctual and reliable
- Professional and respectful to team members, clients, and company property
- Team-oriented and collaborative
- Passionate about personal and team success
- Represents our company with integrity and pride in all interactions
Key Responsibilities
- Develop and maintain profitable relationships with key referral sources such as:
 Property Managers, Insurance Agents/Brokers, Adjusters, General Contractors, Business Owners, Healthcare Facilities, Colleges, etc. - Execute 3–5 discovery (“probe”) meetings per week, logged and tracked in CRM
- Identify and secure new business through prospecting, cold calling, and outreach
- Collaborate with local managers to plan and execute marketing campaigns
- Host and coordinate educational and promotional events (e.g., CE classes, lunch & learns)
- Maintain contracts, memberships, and referral networks
- Serve as the main liaison between PuroClean and insurance-related contacts
- Maintain clean and organized vehicles and workspaces
- Support teammates by sharing industry knowledge and best practices
- Use provided software tools effectively in your daily workflow
Sales Process & Expectations
Schedule:
- 40-hour workweek, flexible based on events, appointments, or seasonal demands
Expenses:
- Use location marketing budget responsibly to build high-quality client relationships
- All expenses must be pre-approved and documented; larger expenses (over $250) must be approved through the Accounts Payable process
- Budgets will be reviewed quarterly and may be adjusted accordingly
Territory & Prospecting Duties:
- Build and maintain a list of up to 250 target contacts (to be refined over time)
- Visit each contact at least once per quarter, always with a meaningful interactionÂ
- Follow up with clients on every referred job, adjusting frequency per client preference
- Track all sales visits and meaningful conversations in CRM, tagging your direct report
- Focus on 100–150 high-value, active relationships that consistently generate work
- Create and maintain sales routes targeting a mix of verticals (e.g., insurance, property management, healthcare, education, commercial, residential)
Reporting & CRM Usage:
- Share your weekly calendar with management.
- Log all visits in CRM with detailed notes — no “drop-offs” without engagement
- Regularly identify and prioritize decision-makers within your territory
- Come to each weekly meeting with a brief report on wins, updates, and challenges
Presentation & Professionalism
- Maintain a clean, professional appearance appropriate to the activity or event
- Business casual is expected for client visits and professional appointments
- Attire may vary appropriately for specific events (e.g., golf outings, volunteer days)
- Follow all dress and conduct policies as outlined in the employee handbook
Compensation: Commission & Bonus Structure
- 2% commission on the gross estimate/invoice for referred jobs performed by PuroClean
- Commission is paid monthly, after the job is paid in full and closed out
- A job is commission-eligible if: 1) The referring contact is assigned to you in CRM and you have logged activity/visits with the contact within the past 90 days
- A commission report must be completed and approved by management.
Final Notes
At PuroClean, success is about more than just numbers. It’s about building trust-based relationships and becoming a valued resource in moments that matter. Our team is driven by integrity, loyalty, quality, and teamwork — and we’re looking for BDRs who are just as committed.
If this sounds like you, we’d love to hear from you.
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