Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228
Role Overview
As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units.
Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training.
Most Important Responsibilities
- Sales focused. Strong lead management to be able to convert leads to tours and tours to residents.
- Conflict resolution skills, ability to de-escalate issues and problem-solve.
- Create and conduct fun events for the residents on a regular basis.
- Deliver great customer service to your current residents.
- Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role.
- Product and market knowledge. Understand our product and be able to articulate its value in the market.
- Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution.
Most Important Qualifications
- Leasing experience and/or training is strongly preferred.
- 2+ years of sales, hospitality and customer service exp also considered.
- General office administrative exp, verbal and written communication skills.
- Self-motivation and drive.
- Outgoing personality, quick to connect with others.
- People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust.
- Ability to work rotating Saturdays (still work 40 hours per week)
- Vehicle, driver’s license
We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide.
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