Summary:

The Shelter Monitor is responsible for maintaining the security of the building and clients, answering the phone, admitting clients and completing the intake process during the evening and/or waking clients in the morning (depending on scheduled hours), making and serving breakfast or dinner and sack lunches, and completing daily scheduled chores.

Scope and Impact of Job:

Line of Reporting: The Shelter Monitor reports directly to the Shelter Supervisor. In case the Shelter Supervisor is not available, the Shelter Monitor will report to the Client Services Manager or Operations Manager. The Shelter Monitor works closely with both the Client Services Manager and case managers to meet the needs of clients. The Shelter Monitor will be evaluated annually by their supervisor.

Hours: The shelter is open 24 hours per day and 7 days per week.

General Shifts include:

Grave Shift: 12 AM to 8 AM

Day Shift: 8 AM to 4 PM

Swing Shift: 4 PM to 12 AM

*Please note that while we are currently looking for SWING shift personnel, assigned shifts may vary

Required Knowledge and Experience:

The Shelter Monitor must:

Have excellent interpersonal skills, especially the ability to manage clients experiencing mental and physical challenges
Have experience cooking and preparing nutritious meals
Have working knowledge of computers and email programs
Have an understanding and empathy for those who suffer the conditions of poverty and homelessness
Have the ability to follow directions from supervisors
Have a High School diploma or GED, or equivalent experience
Have general computer literacy & typing skills; knowledge of Microsoft 365 is preferred

The Shelter Monitor is required to:

Have or be able to get a valid Utah driver's license upon hire
Have or be able to get a food handler's permit upon hire
Have or be able to get CPR/First Aid certification upon hire

Primary Responsibilities:

The Shelter Monitor must follow the ICCS Policies and Procedures. The Shelter Monitor is responsible for the emergency shelter coverage, including care of clients, meal preparation, keeping facility clean, washing linens, completing chores and maintaining records of clients.

General responsibilities include:

Answer phone during work hours and on‐call hours
Accurately complete intake for all new clients
Complete all shift responsibilities as defined in ICCS Policy and Procedures; this includes preparing meals, cleaning kitchen after meal period, starting laundry and checking clients in or out of the facility
Maintain an accurate log of all services provided to clients on a daily basis
Maintain and communicate notes of events from the shift before to the next shift
Other duties as assigned by supervisor
The Shelter Monitor must be able to maintain a professional relationship with all clients.
Other duties and/or projects as assigned

To be considered for this position:

No phone calls or drop-ins please - we want to be able to give your application and interest our undivided attention.

Iron County Care & Share encourages diversity for all members of our team. Our organization and mission flourish when inclusion comes first. ICCS is proud to be an equal opportunity employer.

Learn more about this Employer on their Career Site