Infusion Authorization Advocate

Your future role at a glance 

Location: Remote

Facility: Remote 

Department: Pharmacy

Schedule: Full time 40 hours | Monday-Friday day shift 

Salary Range: $19.73-$26.70

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Empower through Clarity: You will demystify the complexities of healthcare billing, providing patients and their families with clear, transparent explanations of their financial responsibilities and the various payment pathways available to them.

• Identify Solutions: Beyond just explaining the "bill," you will proactively screen patients for insurance benefits and identify alternative funding sources, such as financial assistance programs or grants, ensuring cost is never a barrier to world-class care.

• Be a Fierce Advocate: You will act as the dedicated liaison between the patient and insurance carriers, navigating the "red tape" to ensure maximum coverage is secured and the patient’s best interests are always represented.

• Drive Sustainability: You will facilitate the pre-payment process with professionalism and tact, ensuring our organization remains strong so we can continue serving the community while helping patients resolve their balances before they become a burden.

What minimum requirements you’ll need

Licensure / Certification / Registration:

Preferred Credential(s):

• Approved Local Exception. For use with unique Union job requirements only. Remove if not for Union.
• Certified Application Counselor credentialed from the state of Wisconsin.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience,
    if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.