Receptionist

Description

Receptionist 

Job Description

Summary

To provide exceptional customer service while pleasantly greeting customers, vendors and guests on the phone or in person. Connecting visitors with appropriate employees and offering refreshments as they wait. Maintain miscellaneous duties, such as cleaning area and administrative support assistance.

Duties and responsibilities

• Answering phones and assisting customers with questions.
• Welcoming incoming customers and directing them to the appropriate place.
• Ensuring appropriate employee or a member of staff has made contact with customer in a timely manner.
• Assisting customer and sales consultants with license plates.
• Ensuring the showroom and coffee bar are clean and well stocked.
• Occasional administrative tasks for New Car Managers, including filing and making copies.

Requirements

Preferred Qualifications 

• Strong phone and customer service skills
• Some previous automotive dealership experience
• Prior receptionist experience in a fast-paced environment
• High school diploma or GED

Competencies

• Exceptional customer service attitude
• Attention to detail and accuracy 
• Works well in a team centered office
• Dependable and reliable
• Effective in a fast-paced environment
• Good organizational and computer skills 
• Ability to multi-task

Work Environment

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role; however, as filing is required, this can require the ability to lift files, open filing cabinets and bend or stand and climb ladders as necessary. 

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are typically 40 hours per week, rotating Monday through Saturday, 8:00 a.m. to 9:00 p.m. Evening, Holiday and weekend work may be required as job duties demand.

Valid driver's license is required, and all applicants must be willing to submit to a drug screen and background check prior to employment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.