Redstone Admissions Coordinator FT

Job DetailsJob Location: Cedar Park, TX 78613Redstone Admissions Coordinator Schedule: Full-Time The Redstone Admissions Coordinator serves as a critical first point of contact for prospective patients, families, and referral sources. This role is responsible for managing the admissions process from initial inquiry through placement, ensuring a seamless, professional, and clinically appropriate intake experience. The Admissions Coordinator coordinates all aspects of admissions, including pre-screening, benefits verification, financial communication, and collaboration with internal teams to ensure timely and appropriate placement. This position requires strong clinical awareness, emotional intelligence, and the ability to manage high-volume, high-sensitivity interactions while maintaining accuracy and compliance.    Why Join Our Team Competitive pay with opportunities for growth  Flexible scheduling options  Supportive leadership and team-oriented culture  Meaningful role with direct patient impact  Training and advancement opportunities within healthcare operations  Productivity Bonuses Key Responsibilities Respond to inbound calls, emails, and web inquiries in a timely, professional manner Conduct initial screenings to assess patient needs and determine appropriate level of care Coordinate all aspects of the admissions process from inquiry through placement Verify insurance benefits and clearly communicate financial responsibilities Accurately document all interactions and patient information within the EMR system Serve as a liaison between patients, families, referral sources, and clinical teams Follow up on all pending admissions and maintain an active pipeline of prospective patients Support departmental goals related to admissions volume and conversion rates QualificationsQualifications High School diploma or equivalent required Experience in behavioral health, substance use treatment, or healthcare admissions preferred Strong understanding of patient engagement and behavioral health environments Excellent communication and interpersonal skills Ability to manage high-volume, emotionally sensitive interactions Strong organizational skills and attention to detail Technical Skills Proficiency in Electronic Medical Records (EMR) systems Experience with Microsoft Office (Outlook, Word, Excel) Ability to navigate multiple systems including phone platforms, email, and lead management tools Strong data entry accuracy and documentation skills