Senior Account Executive

Senior Account Executive

Remote, North America 

About the Role

Loop1 is hiring a Senior Account Executive to drive enterprise revenue growth across observability, IT operations, Agentic AIOps, professional services, and managed services. This is a remote role across North America. You will manage the full enterprise sales cycle, build executive-level relationships, uncover business and technical challenges, and guide clients through the evaluation and purchasing process.You will work closely with technical sales, consulting, and delivery teams to develop solution strategies that create measurable client outcomes and expand Loop1’s market presence.

About Loop1

At Loop1, we help organizations turn IT complexity into clarity. We partner with clients to improve observability, strengthen IT operations, and create measurable business value through consulting, professional services, AIOps, data fusion, and the Loop1 Monitoring Maturity Model (L1M3).Our teams are purposeful, collaborative, and focused on doing the right thing for our clients, our employees, and the business.

What You’ll Own

• Own a book of business and carry a high-value enterprise quota.
• Manage the full sales cycle, from prospecting and qualification through proposal development, negotiation, and close.
• Build trusted relationships with executive stakeholders, line-of-business leaders, and technical decision-makers.
• Conduct consultative discovery to understand operational challenges, observability maturity, IT objectives, and desired business outcomes.
• Position Loop1’s observability, Agentic AIOps, professional services, and managed services solutions in response to client needs.
• Partner with technical sales, consulting, and delivery teams to develop tailored solution strategies and proposals.
• Identify expansion opportunities within existing accounts through cross-sell and upsell strategies.
• Maintain accurate opportunity, pipeline, forecast, and activity data in HubSpot CRM.

What Success Looks Like

During your first 6 to 12 months, success will mean:

• Establishing credibility in the observability and IT operations market and generating opportunities through your experience, professional network, and territory-development efforts.
• Building a healthy and predictable enterprise pipeline that supports long-term growth goals.
• Developing trusted relationships with executive and technical stakeholders across strategic accounts.
• Successfully introducing Loop1’s observability and Agentic AIOps offerings into target accounts.
• Delivering accurate forecasts and maintaining strong CRM discipline.

What You’ll Bring

Must-Have

• At least two years of B2B technology sales experience in observability, IT operations, enterprise software, IT services, or a related market.
• Demonstrated expertise selling SolarWinds or ManageEngine monitoring solutions, including an understanding of the associated buying processes, stakeholder landscapes, and sales cycles.
• Proven ability to learn new technologies quickly and position them competently in customer discovery conversations.
• A history of exceeding quota and earning top-performer recognition, such as President’s Club, annual sales awards, or an equivalent achievement.
• Ability to work cross-functionally with technical sales, consulting, and delivery teams.

Nice-to-Have

• Experience with BigPanda or similar market-leading AIOps solutions.
• Familiarity with other market-leading IT monitoring and observability platforms.
• Experience selling managed services, professional services, or recurring services engagements.
• Familiarity with consultative professional services organizations and services-led technology sales environments.

Tools, Technologies, and Platforms

You may work with:

• HubSpot CRM
• SolarWinds
• BigPanda
• IT observability platforms
• IT Operations Management (ITOM) solutions
• Microsoft 365 and collaboration tools

How We Work

At Loop1, we value practical expertise, clear communication, and strong follow-through. We work across regions and time zones, making collaboration, ownership, and transparency essential. We believe great work happens when people understand why the work matters, not just the task.Our core values guide our decisions and actions:

• We are purposeful.
• We are greater than me.
• We do the right thing.

Compensation and Benefits

This role offers a $60,000 USD annual base salary plus uncapped commission. Total earnings will vary based on individual performance and achievement of sales goals. The role is also eligible for performance-based incentives.Loop1 offers:

• Remote and hybrid work options across North America
• Competitive compensation and performance incentives
• Tuition reimbursement and professional development support
• Flexible time off
• Region-specific health, retirement, and benefits programs
• Anniversary awards recognizing tenure and contribution
• A global, collaborative culture centered on purpose, teamwork, and integrity