Overview
This position plays an important role in the lab interacting with patients and nursing personnel. It is a non-credentialed position that supports preanalytical, analytical and post analytical laboratory workflows. Responsibilities include all the following: 1) registration, 2) inpatient, outpatient or outreach phlebotomy, 3) sample processing/aliquoting/prepping for transport/testing and 4) performs CLIA waived testing.
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Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Â
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:     Â
- Expect paid time off, parental leave, 401K matching and an employee recognition program.  Â
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Â
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.  Â
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  Â
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.Â
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Pre-Analytic workflows
- Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.)
- Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
- Performs medical venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.
- Performs sample receiving, accessioning, processing, aliquoting, preparation for transport and/or delivery to testing areas.
- Utilizes supply items in a cost-effective manner, recognizing when to reorder and assisting with unpacking and/or restocking items.
- Achieves basic understanding of lab tests to answer patient questions in an easy to understand way.
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Analytic workflows
- Performs CLIA waived testing on medical samples in accordance with manufacturer specifications using good laboratory practice.
- Works efficiently with the workflow and workload.
- Documents routine instrument maintenance; elevates non-routine issues to management.
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Post-Analytic workflows
- Follows appropriate reporting protocols including critical value reporting.
- Monitors pending logs and work queues and resolves pending tests and registration errors.
- Prepares and logs samples for proper storage and retention.
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Committed Team
- Prioritizes work in the best interest of the patient, sharing the work with team members.
- Assists with training new employees and students, being helpful and supportive in their teaching.
- Attends department huddles, staff meetings and other required training.
- Checks emails regularly for huddle minutes and important communications relevant to assignment.
Qualifications
- High School graduate or equivalent.
- Writes, reads, comprehends and speaks fluent English.
- Multicultural sensitivity.
- Microsoft Office – basic computer skills.
- Customer/patient focused.
- Basic knowledge of computer systems used on analyzers, Sunquest and EPIC.
- Critical thinking skills using independent judgment in making decisions.
- Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.
- Demonstrates basic knowledge of computer programs for reporting test results.
- Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
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