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Customer Service Representative

Marmon Holdings, Inc.
Posted 4 days ago, valid for 21 days
Location

Cedar Rapids, IA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • KT Pacer is part of Marmon Holdings, a global industrial organization backed by Berkshire Hathaway, focused on making a positive impact and fostering a supportive work culture.
  • The role involves conducting general business support, handling customer inquiries, and assisting with transactions and billing procedures.
  • Candidates should have 3-5 years of experience and will work under broad supervision, with a preference for non-exempt incumbents not in a call center environment.
  • Following a conditional offer, candidates must complete additional job-related screening processes as required by law.
  • Marmon Holdings is an equal opportunity employer and encourages applicants to request accommodations during the application process.
KT Pacer

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Conducts general business support, including handling inquiries from external or internal customers, coordinating resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completing forms and gathering/recording information needed for proper transactions. Typically has 3-5 years of experience and works under broad supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.

Conducts general business support, including handling inquiries from external or internal customers, coordinating resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completing forms and gathering/recording information needed for proper transactions. Typically has 3-5 years of experience and works under broad supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.




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