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The Community embraces a culture of hospitality. To that end, all employees are expected as aÂ
condition of employment to practice the LCS Hospitality Promises™ in all interactions withÂ
residents, fellow employees, and guests:Â
- We greet you warmly, by name and with a smile.Â
- We treat everyone with courteous respect.Â
- We anticipate your needs and act accordingly.Â
- We listen and respond enthusiastically in a timely manner.Â
- We hold ourselves and one another accountable.Â
- We make you feel important.Â
- We embrace and value our differences.Â
- We ask, “Is there anything else I can do for you?”Â
- We maintain high levels of professionalism, both in conduct and appearance, at all times.Â
- We pay attention to details.
- Assist all residents/clients with a high quality of personal care, including but not limited to; bathing, dressing, grooming, shaving, incontinent care, foot care, vital signs, height and weight checks per policy.
- Assist residents with mealtime. Cut food. Encourage to eat.
- Complete and document shift assignments as assigned, if unable to complete, report to nursing supervisor.
- Communicate to residents, families, Department Heads and the Director of Resident Services when needed.
- Provide activities as planned and/or directed.
- Respond to call lights and emergencies in a timely manner.
- High school diploma or general education degree (GED) requiredÂ
- One (1) year experience working as a CNA/PCA/HHA/RA preferred
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