Customer Service Representative - Float

Qualifications:

• High school diploma or equivalent.
• Cashing handling experience.
• Excellent customer service skills.
• Strong interpersonal communications skills.
• Basic clerical skills including working knowledge of MS Office products.
• Ability to communicate clearly and effectively.
• Ability to proactively solicit new business.
• Physical requirement:  May be required to stand for periods of time and may be required to lift bags/boxes of coin weighing up to 50 pounds.
• Must be able to work a flexible schedule including Saturdays.

Essential Responsibilities:

• Provide excellent customer service.
• Process customer financial transactions.
• Assist with customer inquiries.
• Maintain knowledge of teller policies and procedures.
• Maintain and balance cash drawer.
• Promote and cross-sell the Bank’s products and services.
• Build and maintain a portfolio through Sales Management.
• Achieve and maintain 80% of individual sales goal.
• Participate in community involvement.
• Perform additional responsibilities as assigned by supervisor.