Patient Services Rep

Cooper University Hospital

Posted 3 months ago, valid for 21 days

Central Park, NJ, US

$17.5 - $27 per hour

Full Time

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Sonic Summary

This position emphasizes customer service to patients at Cooper University Hospital.
The role involves greeting, registering, scheduling, and collecting copays while providing information to patients and their families.
Candidates must have a high school diploma or GED and the ability to be organized and take independent action.
The salary for this position ranges from $17.50 to $27.00 per hour.
Experience requirements are not explicitly stated, but strong customer service skills are essential.

Short Description

This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.

Education Requirements

HIGH SCHOOL OR GED

Salary Min ($)

USD $18.00

Salary Max ($)

USD $29.00

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