Description

The Norplex Shipping Lead is responsible for coordinating and overseeing daily shipping and receiving activities to ensure accurate, timely, and efficient movement of finished goods and materials. This role provides hands-on leadership to the shipping team, ensuring safety, quality, and productivity standards are met while maintaining strong alignment with production, inventory, and customer service.

Requirements

Key Responsibilities

Lead daily shipping and receiving operations, including scheduling, prioritization, and workflow coordination
Ensure all outbound shipments are accurate, properly packaged, labeled, and shipped on time
Coordinate with production, customer service, and logistics to meet delivery requirements and customer expectations
Supervise and support shipping associates, including training, task assignment, and performance feedback
Verify shipping documents including bills of lading, packing slips, and carrier paperwork
Maintain accurate inventory records for finished goods and shipping materials
Operate forklifts and other material handling equipment as needed
Ensure compliance with safety policies, OSHA requirements, and company procedures
Monitor shipping KPIs such as on-time delivery, accuracy, and freight cost control
Identify process improvements to increase efficiency and reduce errors or delays
Assist with cycle counts, audits, and inventory reconciliation activities

Qualifications

High school diploma or equivalent required
2–5 years of shipping, logistics, or warehouse experience (manufacturing environment preferred)
1–2 years of informal or formal leadership experience preferred
Forklift certification or ability to obtain certification required
Experience with ERP systems (SAP, Oracle, or similar) preferred
Strong attention to detail and organizational skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Strong communication and problem-solving skills

Core Competencies

Leadership and team coordination
Accuracy and attention to detail
Time management and urgency
Accountability and ownership
Safety-first mindset
Continuous improvement orientation

Work Environment

This role is based in a warehouse or manufacturing shipping area and requires standing, lifting, and operating material handling equipment. Exposure to industrial environments, including noise and temperature variations, may occur.

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