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Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
System Management & Optimization:
- Lead the implementation, configuration, and maintenance of WMS and TMS solutions.
- Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations.
- Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions.
- Collaborate with IT teams to develop and deploy system updates, patches, and enhancements.
- Analyze operational workflows and recommend system improvements to enhance efficiency.
Process & Performance Improvement:
- Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination.
- Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes.
- Continuously identify process improvements and request necessary system developments.
- Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team.
- Ensure accurate data capture within WMS/TMS to improve supply chain visibility.
User Training & Documentation:
- Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions.
- Train and support warehouse staff, operations teams, and management on WMS/TMS best practices.
- Provide end-user support and troubleshoot system-related issues to enhance productivity.
Cross-Functional Collaboration:
- Gather feedback from end-users and propose system enhancements based on operational challenges.
- Communicate project updates and system performance to leadership in a clear and actionable manner.
Requirements
- Bilingual in Korean and English
- 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
- Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
- Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
- Experience working with logistics systems, particularly WMS and TMS.
- Excellent communication and leadership skills to train and support cross-functional teams.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Knowledge of warehouse processes, inventory management, and logistics operations.
- Understanding of regulatory compliance and system security protocols.
- Travel %:Â ~25% in U.S.
- Work Location:Â 3575 Koger Blvd. Suite 375, Duluth, GA 30096 (Onsite), 17785 Center Court Drive South, Cerritos, CA 90703 (Onsite)
Preferred Skills:
- Proficiency in PowerPoint and Excel
- Experience for using CAD / SketchUP and related software
- Strong problem-solving and troubleshooting abilities in WMS/TMS operations
Learn more about this Employer on their Career Site
