Medical Staff Liaison

Overview

Responsibilities

• Actively monitor and follow up on provider onboarding requirements, including assigned Learning Management System (LMS) modules, to support clinician readiness while reducing confusion and last minute delays prior to start dates.
• Assist with coordination and follow up on Respiratory Fit Testing and occupational health requirements, serving as a liaison when needed between clinicians and internal teams to ensure compliance without disrupting onboarding timelines.
• Provide hands on assistance and guidance to providers with Illinois professional licensure applications and renewals, offering clarity on requirements specific to their discipline and helping navigate state systems efficiently.
• Assist providers with DEA registration and updates, including initial applications, renewals, and location based changes, ensuring alignment with Medical Staff and regulatory requirements for safe and compliant practice.
• Serve as a supportive guide for providers throughout Electronic Prescribing of Controlled Substances (EPCS) enrollments, minimizing administrative burden by clearly explaining requirements, assisting with documentation, and proactively following up to ensure timely access for patient care.
• Partner with Medical Staff Services and department leadership to support Initial Professional Practice Evaluation (IPPE) follow up, helping clinicians understand expectations, timelines, and documentation requirements while ensuring evaluations are completed in accordance with Medical Staff policies.
• Support clinicians and internal teams with Medicare and payer enrollment follow up, including assistance with surrogacy access, missing or incomplete CMS 855I applications, and Electronic Signature Agreement (ESA) requirements, to ensure alignment with medical staff appointment and billing readiness.
• Assist clinicians with establishing National Provider Identifier (NPI) records, including guidance on NPPES registration and Identity & Access (I&A) questions, serving as a resource to reduce delays in credentialing and enrollment.
• Respond to and resolve provider inquiries related to NPI updates, legal name changes, DEA prescribing issues, and enrollment discrepancies, coordinating with providers, practice managers, and internal teams as needed.
• Represent provider enrollment and medical staff office functions during weekly onboarding or medical staff–related onboarding meetings, providing status updates, identifying risks to appointment readiness, and supporting coordinated resolution efforts.
• Obtain and track updated board certification documentation and DEA registration wallet card copies when not received through credentialing applications.
• Serve as a primary point of contact for locum tenens providers and agencies seeking enrollment status updates, supporting timely onboarding and alignment with medical staff appointment requirements.
• Conduct proactive outreach to clinicians when Medicaid enrollment profiles are locked or restricted (e.g., maximum payees reached) and coordinate corrective actions to mitigate delays in enrollment or payment eligibility.
• Validate and document practice location addresses for hybrid and telemedicine providers, ensuring accuracy for enrollment, reimbursement, and regulatory compliance purposes.
• Support enrollment-only clinicians who do not require Medical Staff appointment, working with departments to complete required documentation and communicate start date readiness.
• Coordinate collaborative agreements and prescriptive authority documents between physicians and advanced practice providers.

Qualifications

Carle Health Company Overview

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois.  We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Salary Range