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Field Service Engineer II / Senior Field Service Engineer

Hitachi
Posted a month ago, valid for 16 days
Location

Chandler, AZ 85225, US

Salary

$25.51 - $42.84 per hour

Contract type

Full Time

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Sonic Summary

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  • Hitachi High-Tech America, Inc. is seeking a Field Service Engineer for a full-time position located in Chandler, AZ, with a pay range of $25.51 to $42.84 per hour.
  • Candidates should have 1 to 3+ years of experience for the Field Service Engineer II role, or 3 to 5+ years for the Senior Field Service Engineer role, specifically in repairing semiconductor manufacturing equipment.
  • The role involves addressing service-related issues at customer sites, providing training, and performing system installations while maintaining documentation for system reliability and billing.
  • Strong mechanical aptitude and customer interface skills are essential, as the engineer will need to resolve technical issues and develop long-term service solutions.
  • Hitachi High-Tech America, Inc. is committed to equal employment opportunities and encourages applicants from diverse backgrounds.

Location:

(HTA) PHX-CUS (Chandler, AZ)

Job ID:

R0116510

Date Posted:

2026-01-08

Company Name:

HITACHI HIGH-TECH AMERICA, INC.

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

WORK STYLE DESIGNATION: Customer Onsite

WORK STYLE REQUIREMENT: Customer Onsite - 100%

WORK LOCATION: PHX-CUS (Chandler, AZ)

EXPECTED PAY RANGE: $ 25.51 - $ 42.84 per hour

This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.

Major Responsibilities/Activities (List in order of importance the essential functions of the job and the approximate percentage of time spent on each of the activities; describe what must be accomplished, not how it must be done; include supervision or management responsibilities, quality and quantity standards, and  % Time (as applicable.)

  • The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers. (E)

  • The FSE provides technical guidance to junior field engineers and customers.

  • The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS

  • Associate’s degree in related field preferred or

  • Equivalent combination of education and work experience

EXPERIENCE AND TRAVEL REQUIREMENTS

  • Senior Field Service Engineer   – Should have 3 to 5+ years experience repairing semiconductor manufacturing equipment (preferably in etch).  The candidate should also possess a strong mechanical aptitude.

  • Field Service Engineer II – Should have 1 to 3+ years experience repairing semiconductor manufacturing equipment (preferably in etch).  The candidate should also possess a strong mechanical aptitude.

SKILLS AND ABILITIES REQUIREMENTS

  • Customer interface and communication skills are necessary for this position. 

  • The FSE must be able to resolve difficult technical issues and devise long term plans to resolve ongoing service related issues at customer sites.

Equal Opportunity Employer (EOE)

Hitachi High-Tech America, Inc. is an equal opportunity employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com




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