SonicJobs Logo
Left arrow iconBack to search

Customer Experience Advocate I

GM Financial
Posted 2 days ago, valid for 10 days
Location

Chandler, AZ, US

Salary

Competitive

Contract type

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The Customer Experience (CX) Advocate is tasked with executing loyalty and retention strategies while resolving complex account issues in compliance with company policies and legal regulations.
  • This role involves frequent interaction with internal departments, customers, dealers, and external vendors to ensure effective issue resolution.
  • Key responsibilities include partnering with business partners and management to address customer and dealer concerns promptly, thereby enhancing brand loyalty and customer satisfaction metrics.
  • The CX Advocate will handle customer inquiries through various communication channels tailored to business needs.
  • Candidates should have a minimum of 3 years of relevant experience, and the position offers a salary of $50,000 per year.

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

 

This position will be posted until filled.




Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.