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Essential Job Functions:
Employees will provide quick and friendly service to all customers.
Greets customers and seats guests in Aarow.
Makes reservations for guests using Aarow reservation system. Checks guests in using computer system.
Cleans restaurant areas as needed, including counter tops, sinks, display shelves, tables, storage areas and lounge areas at assigned station.
Handles and solves any concerns and questions customers may have.
Performs all side work (stocking bus station and rolling silverware) and stocking of supplies at assigned station.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Must be able to get along with co-workers and work as a team.
Ability to read, write, speak and understand English.
Must present a well-groomed, professional appearance.
Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Perform other duties as assigned.
All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions
High School Diploma or GED equivalent requires
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