Income Control Auditor

Essential Job Functions:  

All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.    

Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.  

Demonstrates potential of leadership skills, able to lead, guide, train and motivate people at all levels.

Consistently produces accurate and timely audits on all large and small audits, including an understanding of systems as they relate to the various audits.

Reviews Auditor I work for accuracy.

Assists all Auditors with audit issues.  

Is able to give direction and supervise Auditor.

Can assist as the 2nd Review for Title 31 Audit.  

Assists Income Control Analyst and Supervisor with training and scheduling.

Demonstrates good decision making and problem solving with very little guidance from the Analyst or Supervisor.

Meets all reporting deadlines to departments.

Investigates clearing account discrepancies for accounting.  

Compiles, reviews, and distributes the daily operating report and daily results.

Demonstrates complex problem solving and research skills related to the audits.

Communicates any “out of the ordinary” discrepancies to the Analyst, Supervisor or Manager.

Acts as back-up for all functions of the department during heavy volume periods.  

Works closely with operating departments to ensure internal compliance guidelines are followed and to solve audit problems/issues.  

Works closely with the Analyst daily to ensure all audits were balanced and daily reports are completed.  

Demonstrates superior customer service.  

Is flexible in working shifts, length of shift, and length and times of lunch/breaks.  

Adheres to regulatory, departmental and company policies and procedures.

Meets the attendance guidelines of the department.

Works a flexible schedule including weekends, evenings and holidays.  

Works a reasonable amount of overtime when required.