Citrix Software Virtualization Engineer

Position Overview

We are seeking a TS/SCI Cleared Citrix Software Virtualization Engineer to support the virtualization and delivery of mission-critical applications within the User Facing and Data Center Services Contract supporting National Geospatial-Intelligence Agency (NGA) systems.

The ideal candidate has hands-on experience with Citrix application virtualization/sequencing, VDI environments, Windows applications, and VMware technologies, and can independently troubleshoot, test, document, and optimize application delivery in a mission-focused environment.

Key Responsibilities

Develop, package, sequence, test, and maintain virtualized mission applications for delivery to both VDI sessions and thick clients.
Support applications with plugins, dependencies, and advanced graphics requirements.
Collaborate with application testers and mission Subject Matter Experts (SMEs) to validate application functionality and resolve compatibility issues.
Identify and implement required application sequencing changes and optimize packaging processes.
Identify user application settings—including registry keys, AppData, and configuration files—that must persist across sessions in non-persistent VDI environments.
Identify opportunities to automate application sequencing and deployment using scripting and engineering tools such as PowerShell.
Support configuration, troubleshooting, and performance tuning of Citrix, VMware, and VDI application delivery infrastructure.
Support backup, disaster recovery, and continuity of operations (COOP) capabilities.
Troubleshoot incidents, fulfill software requests, and support application delivery throughout the operational lifecycle.
Analyze, test, and deploy security patches and software updates in accordance with program and security requirements.
Develop and maintain technical documentation, including design documents, test plans, test cases, implementation plans, operational guides, and training materials.
Provide technical guidance and training to other team members.
Work independently with limited direction, exercising sound technical judgment to achieve assigned objectives.
Apply current virtualization technologies and capabilities to evolving program requirements.
Perform other duties as assigned.

Required Qualifications

Candidates must meet the following requirements:

Top Secret Clearance with SCI
U.S. Citizenship required.
8140.01M IAT Level II certification required.
3+ years of hands-on experience with VDI technologies, including one or more of:
- VMware Horizon
- Citrix Virtual Apps and Desktops
- Microsoft Remote Desktop Services
2+ years of hands-on experience with Citrix XenApp or comparable application virtualization technology, such as:
- Microsoft App-V
- VMware App Volumes
- FlexApp
- Other enterprise application packaging/sequencing technologies
5+ years of experience in systems administration and/or virtualization, with a Bachelor’s degree or equivalent combination of education, training, certifications, and experience.
Demonstrated ability to package, sequence, troubleshoot, test, and deploy Windows applications in enterprise virtualized environments.
Ability to work independently, prioritize competing requirements, and deliver technical work within schedule and budget constraints.
Strong written and verbal communication skills, including the ability to rapidly document technical findings, designs, procedures, and test results.

Preferred Qualifications

Experience administering Windows 10/11 and Windows Server 2012+ environments.
Experience with PowerShell, scripting, and automation for application packaging, deployment, and administrative tasks.
Experience supporting non-persistent VDI environments.
Experience with profile management solutions such as VMware Dynamic Environment Manager (DEM) or Liquidware ProfileUnity.
Working knowledge of Active Directory and Group Policy.
Experience with application delivery and load-balancing technologies.
Experience with VMware software-defined data center technologies, including troubleshooting and performance tuning.
Knowledge of ITIL practices and enterprise service management/ticketing systems such as ServiceNow or Remedy.
Experience creating architectural designs, technical presentations, implementation plans, and operational documentation.
Experience testing and implementing hardware and software updates.
Familiarity with enterprise architectural frameworks such as TOGAF.
VMware virtualization certifications, such as VCA-DCV, are a plus.

Work Location & Travel

Work Location: On-site
Travel: Occasional travel to the customer site in St. Louis, MO
U.S. Citizenship: Required

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