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Field Service Engineer I

Thermo Fisher Scientific
Posted a day ago, valid for 21 days
Location

Chapel Hill, NC, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Thermo Fisher Scientific is seeking a Field Service Engineer with a Bachelor's Degree and no prior experience required, although experience with analytical instruments is preferred.
  • The role involves installing, maintaining, and repairing high-value scientific instruments while providing exceptional customer service.
  • Candidates should possess strong electronics and mechanical aptitude, excellent communication skills, and the ability to travel up to 50-75%.
  • The position requires physical ability to lift up to 50 lbs and stand for extended periods, along with adherence to safety and cleanroom standards.
  • The salary for this position is competitive, and the company offers significant resources for professional growth and development.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials, Working at heights

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. You'll install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems. You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer.

REQUIREMENTS:
• Bachelor's Degree, no prior experience required. Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
• Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
• Advanced degrees or specialized certifications are a plus
• Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
• Excellent customer service skills and professional demeanor
• Strong verbal and written communication abilities
• Fluency in English required; additional language skills welcome
• Demonstrated problem-solving capabilities and analytical thinking
• Proficiency with Windows operating systems, MS Office, and service management software
• Ability to read and interpret technical diagrams, schematics and documentation
• Valid driver's license and ability to travel up to 50-75%
• Physical ability to lift up to 50 lbs and stand for extended periods
• Experience with ultra-high vacuum systems and high voltage equipment preferred
• Availability to work flexible hours and respond to emergency service calls
• Must be able to obtain necessary credentials to access customer facilities
• Strong organizational skills and ability to manage time effectively
• Collaborative mindset with ability to work independently

As the world leader in serving science, we empower our colleagues to advance innovative technologies, develop meaningful solutions and build rewarding careers. With revenues of more than $40 billion, we give our professionals with resources and opportunities to make significant contributions to the world. Join us and contribute to our singular Mission — to enable our customers to make the world healthier, cleaner and safer.​​​​​​​​​​​​​​




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