Gallery Security Specialist (Unarmed)

Gallery Security Specialist -- Unarmed

First & Second Shift | Full-Time & Part-Time Opportunities

Protect. Welcome. Inspire.

The International African American Museum (IAAM) is seeking professional, service-minded Gallery Security Specialists to join our team. Available positions include first-shift and second-shift opportunities, with both full-time and part-time schedules available.

As a Gallery Security Specialist, you’ll play an essential role in protecting our galleries, treasured artwork, visitors, staff, and historic site while helping create a welcoming, safe, and dignified experience for every guest.

This is more than a security position. You’ll be part of a team that helps preserve and protect a space dedicated to honoring the untold stories of the African American journey and empowering people through knowledge of the past.

What We Offer

Starting Pay: $17.00 per hour
Plus FREE Parking; a savings of more than $6,000 per year!

Paid Time Off

Part-Time Employees
Employees working at least 20 hours per week receive up to 40 hours of vacation time each year.

Full-Time Employees
Employees working at least 30 hours per week receive:

• Up to 80 hours of vacation time annually, with progressive increases up to 96 hours
• Up to 96 hours of paid sick time
• 10 paid holidays

Full-Time Benefits

Eligible full-time employees also receive:

• Medical, dental, and vision insurance
• Life insurance
• Short-term disability coverage
• 403(b) retirement plan
• Paid sick time
• Free IAAM museum membership, including reciprocal opportunities at museums and attractions locally and nationwide
• Employee Assistance Program
• Discounts on purchases at IAAM

What You'll Do

As a Gallery Security Specialist, you will help ensure that IAAM remains a safe, welcoming, and accessible environment for everyone.

Your responsibilities will include:

• Protect our galleries and collections by monitoring assigned posts throughout galleries, lobbies, entrances, exterior grounds, maritime-adjacent areas, and parking facilities.
• Welcome and assist visitors with a friendly, professional presence and provide directions and information as needed.
• Maintain a safe visitor experience by monitoring traffic and supporting orderly movement throughout gallery spaces.
• Respond to emergencies including medical incidents, disturbances, alarms, severe weather, fire, evacuations, and other emergency situations.
• Support emergency preparedness and assist first responders when needed.
• Observe and report suspicious activity, hazards, incidents, and policy violations.
• Verify credentials for staff, contractors, vendors, and approved guests.
• Assist with crowd management during high-attendance days, programs, and special events.
• Support accessibility by assisting visitors who require ADA accommodations.
• Help maintain an environment that reflects IAAM’s commitment to safety, hospitality, dignity, and respect.

What We're Looking For

Successful candidates will demonstrate professionalism, sound judgment, and a genuine commitment to creating a positive experience for our visitors.

Qualifications

• High school diploma or equivalent
• Ability to work weekends, evenings, and holidays
• Ability to work overtime when needed for full-time positions
• CPR, AED, and First Aid certification, or the ability to obtain certification upon hire
• Ability to stand and walk for extended periods
• Ability to navigate stairs and conduct outdoor patrols
• Ability to remain calm, effective, and professional under pressure
• Ability to handle sensitive and confidential information with discretion and professionalism
• Strong communication and interpersonal skills
• A welcoming, respectful, and service-oriented approach to working with the public

Be Part of Something Meaningful

At the International African American Museum, every member of our team contributes to something bigger: protecting a sacred space, welcoming our community, and helping preserve stories that deserve to be seen, heard, and remembered.

If you are dependable, attentive, compassionate, and proud to provide exceptional service in a one-of-a-kind cultural institution, we invite you to apply and become part of the IAAM team.

Equal Employment Opportunity

The International African American Museum provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.