Group Coordinator

Magnolia Plantation & Gardens, one of the nation’s oldest and most visited historic public attractions, is seeking a full-time Group Coordinator to join our team. At Magnolia, our success is driven by our people, operational excellence, and well-defined processes. We are committed to delivering an exceptional guest experience rooted in cultural enrichment, world-class horticulture, and preserved native wildlife. The Group Coordinator serves as a key administrative partner to the Leadership and Sales teams, helping to ensure seamless coordination of group experiences and internal operations. We are seeking a highly organized, adaptable professional with strong communication skills and a proactive, detail-oriented approach. The ideal candidate thrives in a fast-paced environment, effectively manages competing priorities, confidently navigates evolving needs, and brings a proactive and engaging communication style.

What You Will Do:

• Coordinate and execute a broad range of administrative and operational tasks, delivering high-quality support to both guests and internal teams.
• Provide direct support to the sales function, including contract management, responding to guest and partner inquiries, maintaining vendor relationships, and assisting with cross-functional coordination and weekly project tracking.
• Maintain and monitor Standard Operating Procedures (SOPs), including associated communications, payment tracking, and accurate transaction processing.
• Ensure compliance with event-related insurance requirements by collecting and maintaining Certificates of Insurance (COIs) and supporting documentation for onsite vendors.
• Track, analyze, and report weekly and monthly key performance indicators (KPIs) related to weddings, photoshoots, proposals, and elopements, including inquiries, tours, and confirmed bookings.
• Serve as a primary point of contact for guest inquiries via email and phone, ensuring timely, professional, and solution-oriented communication.
• Maintain accurate and up-to-date records across systems, including financial data, personnel information, and operational documentation.
• Contribute to a collaborative team environment and support additional operational needs as assigned.

Who You Are:

• A flexible and collaborative team member who can support multiple departments, including the Welcome Center and Peacock Café, during high-volume periods.
• A polished and service-oriented professional with strong administrative capabilities and attention to detail.
• Highly organized with the ability to manage multiple priorities, meet deadlines, and adapt to changing demands.
• Committed to maintaining strict confidentiality and handling sensitive information with discretion.
• Proficient in Microsoft Office and Google Workspace.
• Weekend availability is required in alignment with business needs.