Stewardship Coordinator - MUSC Foundation

Job Description Summary

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Job Description

Key Responsibilities

Gift Acknowledgment 25%

• Write and personalize gift acknowledgments across giving levels, preparing letters for the appropriate signatories and ensuring receipt and tax language is accurate and IRS-compliant.

• Maintain acknowledgment templates and turnaround standards, and log acknowledgment status and dates in the CRM so timeliness and completion are visible.

Stewardship Touchpoints 25%

• Produce, each month, a set of stewardship touchpoints for gift officers — recommended, tier-appropriate ways to thank and engage their donors, aligned to the segmentation model — giving fundraisers a ready and consistent stream of stewardship moments for their portfolios.

• Coordinate the handoff of these touchpoints with gift officers and capture completed touches in the CRM.

• Execute the recurring, scaled touchpoints that support the annual calendar (e.g., digital birthday, anniversary, and welcome touches) in partnership with the Associate Director’s project plans.

Metrics & Dashboards 25%

• Keep the team’s metrics and dashboards current, drawing on the CRM to track acknowledgment turnaround, touchpoint completion, and progress toward the team’s donor re-engagement and pledge-fulfillment goals.

• Flag data gaps or anomalies in stewardship records so they can be corrected at the source.

Report Support 25%

• Support the outlining and assembly of stewardship and impact reports and the inputs they require; with this role contributing structure, data, and coordination.

Additional Job Description

Minimum Requirements

Bachelor’s degree (or equivalent) and 1–3 years of related experience, OR a high school diploma (or equivalent) and 5 years of related professional experience, ORan equivalent combination of education and experience.

Preferred Qualifications

• Bachelor’s degree, with strong writing skills and the ability to produce warm, accurate, donor-appropriate acknowledgment and stewardship copy.

• Experience using a CRM daily to record and report activity; Raiser’s Edge experience preferred.

• Strong organization and reliability in managing recurring, deadline-driven work.

• Ability to collaborate effectively toward gift officers and stewardship colleagues.

• Attention to detail and commitment to data accuracy.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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