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Customer Account Representative

Harvestadvertisinginc
Posted 5 days ago, valid for 12 days
Location

Charlotte, NC, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Harvest Advertising Inc is seeking a Customer Account Representative to enhance customer relationships and manage account activities.
  • This entry-level position requires a high school diploma or equivalent and offers valuable experience in customer engagement.
  • Key responsibilities include assisting customers with account inquiries, monitoring account activity, and coordinating updates.
  • Candidates should possess strong interpersonal skills, organizational abilities, and basic computer proficiency.
  • The salary for this role is competitive, although specific figures were not provided, and no prior experience is required.

About Us 

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. We tailor every solution to maximize your growth.

Position Summary

Harvest Advertising Inc is looking for a Customer Account Representative to support customer relationships, account management activities, and client satisfaction initiatives. This entry-level role offers valuable experience in customer engagement and account coordination.

Responsibilities

  • Build and maintain positive customer relationships.
  • Assist customers with account-related questions and requests.
  • Provide information regarding products, services, and promotions.
  • Monitor account activity and assist with follow-up.
  • Work with internal teams to support customer satisfaction.
  • Track customer feedback and prepare reports.
  • Help coordinate account updates and ongoing support.
  • Maintain organized account records.
  • Participate in training and team meetings.

Qualifications

  • High school diploma or equivalent required
  • Strong interpersonal and communication skills.
  • Excellent organizational abilities.
  • Attention to detail and problem-solving skills.
  • Basic computer proficiency.
  • Ability to work collaboratively.



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