A Day in the Life of an Operations Manager

At First Onsite, no two days are ever the same-and as our Operations Manager, you'll be at the heart of it all. You'll oversee the day-to-day management of trades, warehouse, scheduling, fleet operations, and multiple projects at varying stages, ensuring every job runs smoothly, safely, and on schedule. You're more than a manager-you're a leader who sets strategic goals, drives performance, and motivates teams to exceed expectations in alignment with branch and regional objectives. Your influence ensures projects are completed on time, under budget, and to the highest industry standards.

Your hands-on experience in general construction and disaster recovery makes you a trusted mentor and decision-maker. From hiring and coaching top talent to stepping in when the unexpected arises, you bring expertise, ethics, and a "get it done" mindset that inspires your team and elevates the customer experience. You thrive in high-stakes situations, demonstrating integrity, optimism, and resilience while exemplifying our Core Values in every action. At First Onsite, your leadership doesn't just move projects forward-it drives the success of our people, our clients, and our business.

Responsibilities:

Lead and manage project teams, schedules, and on-call responses
Ensure quality control, compliance, and accurate documentation
Oversee contracts, change orders, subcontractors, and project financials
Monitor budgets, margins, and perform financial reporting
Support collections, crisis management, and conflict resolution
Assist with permitting, code compliance, and DR/GC work orders
Participate in business development with clients, brokers, and adjusters
Manage equipment, materials, and project resources
Review scopes, plans, and specifications as needed
After-hours and weekend availability required

Experience & Education:

10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience
Safety courses as required for your position
Bachelor's degree, preferred
Five years of Management experience, preferred
Valid driver's license required

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