Team Trainer

Job DetailsJob Location: TB 1935 West Mallard Creek Church Rd Charlotte, NC | 041914 - Charlotte, NC 28262As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed. Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service. Responsibilities include: Training: Cross-training current employees, leading new product or procedure training, and coaching Oversight: Overseeing team members when the manager is not present Customer satisfaction: Ensuring customer satisfaction. Leadership: Guiding and growing the team. Standards: Working with fellow team members to ensure standards are met and consistent   Other responsibilities include:  Pre-shift huddles or meetings Scheduling Food cost and cost controls Productivity reports Functional aisle and dining room set ups Ensuring food safety, quality, and accuracy of orders Qualifications