Assistant Community Manager, J Optimist Park

Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction and property management services. We are seeking an Assistant Community Manager for our team at J Optimist Park. Located in the Optimist Park neighborhood of Charlotte, this 350-unit, 6-story mid-rise reflects the rich heritage and architecture of the neighborhood with its brick and ironwork industrial elements. The residences are a mix of one and two bedrooms ranging from 585 square feet to 1,027 square feet—some with private balconies and views of Uptown. All residences feature top-of-the-line finishes including plank flooring, quartz countertops, stainless steel appliances, and tile backsplashes.  

The Assistant Community Manager’s role will be to support the Community Manager in all phases of on-site operations, while assuming the responsibility of bookkeeping, renewal management and customer service. 

ESSENTIAL FUNCTIONS:  

• Ensure collection procedures are followed, and property bad debt is maintained below budgeted guidelines. 
• Lead and manage on site team while staying focused on leasing and renewal goals. 
• Provide superior, timely and right the first-time customer service. 
• Actively manage social media postings to the property’s blog, Twitter and Facebook. 
• Proactively manage all concerns escalated to management. 
• Develop and implement new strategies and programs maximizing long-term residency. 
• Plan and host resident events within budgeted guidelines. 
• Perform regular inspections and ensure property maintenance standards are met. 
• Adhere to and implement company policies. 

EDUCATION AND EXPERIENCE:  

• Minimum of 2 years of property management experience required. 
• High School Diploma required. College degree preferred. 
• RealPage/Onesite experience preferred. 

PHYSICAL DEMANDS:  
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 15 pounds occasionally.   
Work environment: Setting typical of a business office. This is an in-office position.  

We offer a competitive salary and excellent individual and team performance-based bonus potential. Full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage for employees and their eligible family members, paid time off, and potential rental discounts. Join a growing company with tremendous growth opportunities. EEO M/F/D/V.