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Automotive Center Manager

SpeeDee - A Plus Automotive
Posted 2 months ago, valid for 20 days
Location

Charlotte, NC 28281, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • SpeeDee Oil Change & Auto Service is seeking a Center Manager with management experience in the automotive industry and a commitment to exceptional customer service.
  • The position requires a minimum of 3 years of relevant experience and offers a competitive salary, although the exact amount is not specified in the job description.
  • Candidates should possess strong interpersonal skills, an upbeat personality, and a strong work ethic, as they will be responsible for managing all aspects of center operations.
  • The role includes delivering exceptional customer experiences, building and leading a team of technicians, and participating in local business development efforts.
  • Benefits include free food and snacks, health and vision insurance, paid time off, training and development opportunities, and performance-based bonuses.
Benefits:
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. 
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. 
How Are We Different?
  • Local Ownership
  • Quality Service
  • Training and Certification
  • Multi-Point Courtesy Check and Service Review
  • Free Top-Off Service
  • Maintenance Records
  • Affordable Rates
 
Job Summary
We are seeking an exceptional Center Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to manage the business to the highest operational standards and excellence in customer satisfaction.
This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.
Management experience in an automotive environment is required.
Candidates should have great interpersonal skills, an upbeat personality, strong work ethics, and a commitment to excellence with all levels of service.
The Center manager is required to be able to perform all assistant manager duties
Position Requirements
  • Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
  • Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
  • Customer interactions, service, and satisfaction
  • Hiring and all aspects of good employee management
  • Service bay management
  • Inventory management, ordering, stocking
  • Daily accounting management
  • POS system maintenance
  • Safety & warranty prevention
  • Bottom-line profitability
  • Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
  • Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
  • Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.
Working Conditions
  • Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
  • Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
  • Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
  • Growth Opportunities 
  • Locally Owned and Operated
  • Safety You can Trust
  • Training and Certification Opportunities 
  • Competitive salary
  • Excellent work environment
  • Tools Provided



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