Hampton Inn & Suites Charlotte-Arrowood | 9110 Southern Pine Blvd., Charlotte, NC 28273

Join Maya Hotels and Take the Next Step in Your Career!

Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels, we are seeking a Breakfast Attendant/ Host to create a welcoming and satisfying dining environment for our guests. This role is essential in maintaining cleanliness, restocking and food and beverage items, and delivering outstanding customer service during breakfast hours. If you thrive in a fast-paced environment and excel at team leadership, guest service, cost management, and enjoy working with top hospitality brands this is the opportunity for you!

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at www.mayahotels.com.

What We Offer:

Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.

Job Description:

Essential Duties and Responsibilities:

Guest Experience:

Greeting guests warmly, ensuring a friendly and inviting atmosphere.
Assist guests with seating arrangements if needed and provide information about breakfast options.
Ensure special dietary needs or preferences are accommodated whenever possible.
Respond to guest inquiries, complaints, or concerns professionally and promptly.

Breakfast Area Setup & Maintenance:

Arrive early to set up tables, chairs, and buffet stations for service.
Arrange food and beverage items in an appealing and organized manner.
Regularly clean and sanitize tables, chairs, and buffet areas to maintain hygiene.
Monitor and maintain the cleanliness of serving equipment and utensils.

Food & Beverage Management:

Restock and rotate food and beverage items to ensure freshness.
Monitor inventory levels and notify the supervisor when supplies are running low.
Ensure food safety and hygiene standards are followed at all times.
Work with kitchen staff to coordinate a smooth flow of food and beverages.

Responsible Business Practices:

Maintain a safe and organized environment by addressing spills or hazards immediately.
Follow all safety and security procedures to ensure guest and staff well-being.
Report maintenance issues or equipment malfunctions to the appropriate department.
Assist in other hotel areas, such as banquets or events, as needed.
Adhere to Maya Hotels' Grooming Policy—a smile is considered part of the uniform.
Comply with Maya Hotels policies, procedures, and Code of Ethics.
Participate in hotel sustainability efforts, including recycling initiatives.

Education, Skills and Abilities:

Education: High school diploma or equivalent required.
Experience: Previous experience in food service or hospitality is preferred.
Communication Skills: Ability to interact professionally with guests and team members.
Attention to Details: Strong organizational skills, food safety and hygiene practices.
Team Player: Ability to work both independently and collaboratively with hotel staff.
Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays.

Physical Requirements:

Ability to stand and walk for extended periods during service hours.
Ability to lift and carry up to 50 lbs., including food trays, beverage crates, and inventory items.
Frequent bending, reaching, and handling kitchen equipment.
Comfortable working in a fast-paced hospitality environment with changing demands.

Ready to Join the Team?

Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.

Learn more about this Employer on their Career Site