Flood Insurance Underwriter

As a Flood Underwriter, you will work under the supervision of the Underwriting Manager, reviewing and analyzing quotations while servicing an existing book of business.

We will count on you to:

• Underwrite new submissions to ensure new policies are correct, per guidelines.

• Process endorsements, cancellations, and reinstatements, handle billing issues, and complete policy issuance.

• Review all underwriting information, including applications, photographs, elevation certificates, and third-party internet resources to accurately underwrite policies.

• Provide customer service to agents via phone support, online chat, and emails, meeting required production KPIs as defined by leadership.

• Deescalate difficult customer situations and bring them to complete resolution.

• Actively participate in group activities, including daily huddles, team meetings, and training opportunities.

What you need to have:

• High school diploma or equivalent, with 1+ year of insurance underwriting or recent flood insurance experience.

• Customer service experience in a fast-paced environment.

• Excellent written and verbal communication skills, with strong attention to detail.

• Basic to intermediate technical proficiency, including Microsoft Office applications such as Word, Excel, and Outlook.

What makes you stand out:

• 2+ years of underwriting experience with ANFI designation.

• Knowledge of flood insurance practices, underwriting methodologies, and insurance procedures/policies.

• Strong time management skills with the ability to work effectively in a team environment.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.