Head of Infrastructure

Arium Networks builds and operates small cell networks that are shaping the future of wireless connectivity. As demand for faster, more reliable wireless coverage continues to grow, small cell technology is becoming essential to how communities stay connected. Our company brings together an established infrastructure, existing client base, and deep industry expertise, while offering the rare opportunity to step into an early‑stage environment where your ideas matter and your contributions shape what comes next - helping define how we work, what we build, and how we scale. Joining Arium Networks allows you to grow your career while building technology that will influence how people connect in the years ahead.

ABOUT THE ROLE

Arium Networks is building a modern, independent IT organization following a recent carve-out. We are seeking a Head of Infrastructure to stabilize, modernize, and scale enterprise infrastructure, ensuring it supports growth, resilience, and operational excellence. 

This leader will own end-to-end infrastructure delivery across cloud, network, end-user computing, and identity. Key priorities include post-transition stabilization (hypercare), TSA exit, and establishing a scalable operating model, while supporting new office buildouts including headquarters in Charlotte. 

WHAT YOU WILL DO

Stabilization & Operations

• Lead post-migration stabilization across M365, IAM, and ServiceNow
• Reduce ticket backlog and improve service performance
• Establish SLAs, KPIs, and operational discipline

TSA Exit & Transition

• Own infrastructure workstream for TSA exit
• Ensure knowledge transfer, service continuity, and risk mitigation
• Partner with vendors to accelerate transition

Infrastructure Strategy & Modernization

• Define and execute target-state architecture (Azure-first)
• Modernize cloud, collaboration, identity, and workplace services
• Shift to proactive, engineering-led platform ownership

Operating Model & Governance

• Implement platform-based ownership (M365, IAM, Network, ServiceNow)
• Establish governance across incidents, change, and service management
• Drive process standardization, automation, and continuous improvement

Vendor & Financial Management

• Manage MSPs and partners; ensure SLA adherence and performance
• Optimize costs across cloud, licensing, and services
• Align investments to business outcomes

Leadership

• Build and scale a high-performing infrastructure team
• Align structure to platform model; foster accountability and execution excellence

WHAT YOU WILL NEED TO SUCCEED

• Bachelor's degree in computer science or a related discipline required; master’s degree preferred
• 12+ years IT experience; 8+ years in infrastructure leadership
• Expertise in M365, Azure/AWS, IAM, and ServiceNow
• Experience in carve-outs, M&A, or TSA transitions
• Proven track record improving performance at scale

Where you will work

This role falls into our hybrid work model, which is 2-days work from home (Friday and Monday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

Compensation

The pay range offered for this position is $244,000 to $324,000.  A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location.  Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives

YOUR COMPANY BENEFITS

At Arium Networks we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement for eligible tuition and fees.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holidays.

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Arium Networks careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.