Hospital Relations Coordinator

The Hospital Relations Coordinator, supports OrthoCarolina’s hospital relations, service line management, physician call, and medical education initiatives.

This role would lead a number of monthly co-management steering committee meetings and assist the Manager, Hospital Relations and Medical Education, with administrative coordination, meeting preparation, dashboard maintenance, communication with internal and external stakeholders, and follow-up on co-management and medical education priorities.

Essential Functions: 

• Support OrthoCarolina’s service line management and hospital co-management programs under the direction of the Manager, Hospital Relations and Medical Education.
• Assist with coordination of all OrthoCarolina monthly co-management Steering Committee and subcommittee meetings, including virtual and on-site meetings at hospital facilities.
• Lead a number of monthly co-management Steering Committee and subcommittee meetings
• Maintain meeting schedules, attendee lists, calendar invitations, agendas, presentations, and related meeting materials.
• Collect, organize, and update facility co-management metric dashboard information and assist with timely distribution to appropriate stakeholders.
• Track committee action items, follow-up requests, outstanding deliverables, and metric-related updates to support continued progress across hospital partnerships.
• Assist with physician call schedule administration, invoice support, payment tracking, and documentation related to OC and non-OC physician call coverage.
• Provide administrative support for OrthoCarolina’s physician graduate medical education programs, including annual Corporate Fellowship Orientation preparation and coordination.
• Prepare professional correspondence, meeting notes, reports, spreadsheets, and other materials to support hospital relations and medical education operations.
• Collaborate with internal departments, hospital partners, physicians, advanced practice providers, and administrative stakeholders to support timely communication and issue resolution.

Skills and Abilities: 

• Clear, concise communicator with strong written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
• Ability to prepare meeting materials, track follow-up items, maintain accurate records, and support dashboard/reporting updates.
• Professional interpersonal skills with the ability to work collaboratively with physicians, leaders, hospital partners, and internal teams.
• Proficient with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to handle confidential information and sensitive communications with professionalism and discretion.
• Resourceful, dependable, and proactive in identifying needs, resolving issues, and supporting department goals.
• Coachable team player who adapts well to changing priorities and supports a collaborative, high-performing team environment.

Qualifications: 

• Bachelor’s degree required or equivalent combination of education and experience.
• 1–3 years of healthcare, hospital administration, physician relations, medical education, project coordination, or related administrative experience preferred.
• Orthopedic experience preferred, not required.
• Experience supporting meetings, preparing agendas, tracking action items, maintaining spreadsheets, and coordinating communication across multiple stakeholders preferred.

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