Inside Sales Representative

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

Essential Duties & Responsibilities:

• Build and maintain a network of sources from which to identify new sales leads by actively cold calling and using other outbound methods.

• Assist existing clients with system upgrades, system moves, and transfers of service. 

• Communicate with customers leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.

• Demonstrate the functions and utility of products or services to customers based on their needs.

• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.

• Maintain communication with existing and previous customers, alerting them to new products, services, and enhancements that may be of interest.

• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

• Provide periodic territory sales forecasts.

• Perform other duties assigned by management.

Education/Qualification: 

• High school diploma or equivalent.

• 3+ of experience in Sales, Customer Service or related field.

• Experience initiating contacts with customers and providing follow-up to ensure strong customer service.

• Experience working against deadlines and a good record of completing projects on time.

• Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Ability to utilize phones and email to communicate with others.

• Manual dexterity, to operate a computer system, copy/fax machine and write legibly. Requires typing and using a mouse.

• Ability to sit at a desk/computer station and work on a computer for prolonged periods of time.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire and Safety is an Equal Opportunity Employer