Member Experience Representative

AO Globe Life is seeking Remote Client Support Specialists to help individuals and families across the United States access important supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth.

Whether you are early in your career or exploring a new professional direction, this role offers the opportunity to make a real impact while building valuable experience in a supportive environment.

You will connect with individuals who have requested information about benefit options, schedule virtual consultations, and guide them through available programs.

Key Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Explain available benefit options and assist clients through the enrollment process

• Maintain accurate digital records and follow-up communications

• Deliver professional, client-focused service and build strong relationships

• Participate in ongoing training sessions, mentorship, and team meetings

What We Offer

• 100% remote position — work from anywhere in the United States

• Flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Weekly pay via direct deposit

• Paid training and licensing support

• Monthly and quarterly performance bonuses

• Opportunities for advancement into leadership roles

• Supportive, collaborative team culture

Who Thrives in This Role

• Strong communicators with a client-first mindset

• Organized, self-motivated professionals who work well independently

• Individuals comfortable using Zoom and other digital tools

• Experience in customer service, sales, or consulting is helpful but not required

• Growth-oriented individuals who value coaching and professional development

Requirements

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a functioning webcam

About AO Globe Life

For more than 70 years, AO Globe Life has served union members, veterans, credit union members, and associations across the United States by providing supplemental benefits that help protect the financial futures of working families. Our remote-first organization is built on service, integrity, and meaningful career opportunities.

Ready to Apply?

If you’re ready to build a flexible remote career where you can grow professionally while making a positive impact, we encourage you to apply and learn more about joining our team.