Office Administrator / Receptionist

Job DetailsJob Location: Charlotte, NC 28273Do you enjoy helping people, staying organized, and being the person who keeps everything running smoothly? Brock Cabinets is looking for a friendly, professional, and detail-oriented Administrative Assistant / Receptionist to join our team. This role is more than answering phones and greeting visitors. You'll be a key part of our daily operations, helping support customers, employees, and leadership while ensuring our office runs efficiently. If you enjoy a fast-paced environment where no two days are the same, we'd love to hear from you. Schedule: Monday–Friday, No Weekends What We Offer: Full-Time, Stable Employment Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off Paid Holidays Opportunities for Growth and Advancement Supportive Team Environment What You'll Do: Welcome customers, visitors, and vendors with a professional and friendly attitude Answer and direct incoming calls using a multi-line phone system Manage the reception area and maintain a clean, organized office environment Assist customers with general inquiries and direct them to the appropriate team members Support scheduling for installations, service appointments, and deliveries Enter and maintain accurate data in company systems and spreadsheets Assist with customer orders, order confirmations, and related documentation Prepare and distribute emails, reports, and internal communications Maintain organized filing systems, both electronic and paper Handle incoming and outgoing mail, shipping, and office supplies Communicate with vendors and support day-to-day office operations Provide administrative support to management and other departments as needed QualificationsWhat We're Looking For: High school diploma or equivalent Previous administrative, receptionist, customer service, or office experience preferred Strong communication and customer service skills Proficiency with Microsoft Office, including Outlook, Word, and Excel Strong attention to detail and organizational skills Ability to multitask and prioritize responsibilities in a fast-paced environment Reliable, professional, and team-oriented attitude Ability to work independently while supporting a collaborative team environment Why Brock Cabinets? At Brock Cabinets, we believe our employees are the foundation of our success. We take pride in creating a positive work environment where employees are valued, supported, and given opportunities to grow. When you join Brock Cabinets, you become part of a team that values professionalism, teamwork, and exceptional customer service. You'll have the opportunity to make an impact while building a rewarding career with a growing company. If you're ready to join a team that values organization, customer service, and professional growth, apply today!