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Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations.Â
Responsibilities:
- Sell initial and recurring service to residential pool owners via inbound calls
- Proactively engage existing customer base via outbound calls
- Provide excellent customer service to existing and new customers
- Manage customer work orders, invoicing and billing via business management software
- Manage service schedules, and vehicle routing
- Manage inventory of materials and chemicals
Requirements:
- A Sales-focused individual with experience
- Excellent customer service and communication skills
- Computer savvy with strong software user skills
- Positive can-do attitude
- Highly organized with strong attention to detail
- Ability to manage a team of technicians
- Familiarity with Profit & Loss statements, and comfortable with numbers
Additional details:
- Full-time position with typical hours of 8am-5pm, Monday-Friday
Some weekend work and additional hours required during busy times of year (spring and fall)
Learn more about this Employer on their Career Site
