Quality Engineer

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

This role focuses on ensuring optimal performance of endpoint applications and services post change. The ideal candidate will have a strong background in performance testing methodologies, tools, and data analysis, with the ability to translate findings into actionable insights for the product teams.

Responsibilities:

• Creates and optimizes test processes including defect management and reporting

• Creates and optimizes test automation frameworks and use of test automation tools

• Leads test planning for complex features that span across the platform or multiple teams

• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)

• Ensures alignment and sign off for test cases from business and other stakeholders

• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance

• Designs test data and ensure data compliance requirements are met on all levels of test environments

Required Qualifications:

• Minimum of 5 years’ experience in performance testing

• Hands on experience with performance testing tools

• Solid understanding of desktop resources and what drives/impact performance

• Strong understanding of performance engineering principles, including load, stress, endurance, and scalability testing.

• Ability to interpret complex data sets and draw actionable conclusions for product improvement.

• Excellent communication skills for reporting findings to product and engineering teams

Desired Qualifications:

• Experience in designing and executing performance tests for endpoint applications and services.

• Monitor and analyze system performance metrics including CPU, memory, network latency, throughput, and response times.

• Identify bottlenecks, utilization levels that would impact user experience, and potential performance risks across a variety of end points.

• Collaborate with engineering teams to develop test and acceptance criteria

• Prepare detailed performance reports, highlighting findinds trends and recommendations.

• Monitor performance trends across time to catch early indications of potential performance problems.

Skills:

• Analytical Thinking

• Business Acumen

• Influence

• Technical Strategy Development

• Test Engineering

• Automation

• Collaboration

• Solution Delivery Process

• Solution Design

• Stakeholder Management

• Agile Practices

• Application Development

• Architecture

• DevOps Practices

• User Experience Design

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: