Senior Account Manager

Step into a high-visibility Account Management role with built-in executive development, competitive pay, and a clear line of sight to high-level growth.

Position Overview

• Pay: Competitive Salary + KPI-Driven Performance Bonus

• Benefits: God-honoring company; Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning

• Location/Work Type: 100% On-Site | Charlotte, NC 28223

• Schedule: Full-time, Exempt. Flexible, hands-on schedule supporting a 7-day multi-shift operation across 1st, 2nd, and 3rd shifts, including athletic events and weekends

• Requirements/Qualifications: Bachelor’s Degree (BA/BS); 2–5+ years in commercial janitorial, venue, or facility management; experience leading 30+ headcount; writing assessment required

• Bonuses/Perks/Career Growth: KPI performance bonus; mileage reimbursement for campus vehicle use; company PC and mobile phone provided; Internal mobility and leadership development.

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring facility solutions company. We deliver high-quality janitorial, maintenance, and landscaping services while striving to make a positive impact on the communities and team members we serve.

What You’ll Do / Key Responsibilities

As our Account Manager, you will lead and scale our commercial facility operations across campus.

• Operations & Service Delivery: Oversee routine cleaning, venue preparation, and game-day setups as our lead Account Manager.

• Team Leadership: Direct, coach, and retain 35–40 team members and shift supervisors to keep operations running smoothly across all shifts.

• Financial & Budget Control: Oversee operational budgets, labor allocation, and supply management to consistently hit account financial KPIs.

• Client & Stakeholder Relations: Serve as the primary Account Manager for athletics and facility contacts, delivering top-tier communication and solutions.

• Strategic Growth: Work closely with regional leadership to support account expansion and operational growth.

What You Bring To The Team

• Education & Experience: Bachelor’s degree (BA/BS) required; 2–5+ years of progressive management experience in commercial janitorial, university campus, venue, or facility management.

• Leadership Drive: Demonstrated success leading 30+ team members, coaching workflows, and driving operational efficiency.

• Financial & Tech Acumen: Solid skills in budgeting and forecasting, paired with proficiency in enterprise tools (MS Office, HRIS, CRM).

• Communication: Exceptional written and verbal communication skills (a short writing assessment is required during interview steps).

Why Work For The Budd Group

• Tangible Career Advancement: Coaching and mentorship built around advancement opportunities

• Comprehensive Compensation Package: Competitive base salary, performance bonuses, 401(k) match, and paid volunteer days.

• Employee-Centric Support: Access to free professional development courses, language learning, and robust wellness programs.

The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.