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Store Fulfillment Associate - Full Time - Outlet Store

Belk
Posted 15 days ago, valid for 21 days
Location

Charlotte, NC 28281, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • The Store Fulfillment Associate is responsible for processing store fulfillment orders accurately and efficiently to enhance customer experience.
  • This hourly position requires a dedication to customer service and the ability to work with minimal supervision in a fast-paced environment.
  • Candidates should have a commitment to continuous learning and the ability to prioritize tasks based on customer delivery options.
  • The role involves physical demands such as lifting and moving at least 50 lbs, as well as maintaining organization in fulfillment areas.
  • While the job does not specify a required number of years of experience, candidates should possess skills relevant to the role and be available for a flexible schedule.
The Store Fulfillment Associate drives sales and delivers a positive customer experience by processing store fulfillment orders with accuracy and speed. This role focuses on picking, packing, and preparing daily orders for pickup or delivery, maintaining inventory accuracy, and keeping fulfillment areas clean and organized. This is an hourly position.

What youwilldo 

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. 

  • Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity. 

  • Prioritize workload based on requested customer delivery options and follow packing standards, ensuring positive customer experience. 

  • Strategically pickmerchandise within the store for STH and BOPIS orders to minimize steps. 

  • Organize equipment and replenish supplies in fulfillment and pickup areas to promote efficiency. 

  • Maintain merchandise presentation standards and support store recovery efforts. 

  • Leverage training tools, use resources, and embrace feedback to build knowledge of omni processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution. 

  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. 

  • Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned. 

  • Follow asset protection procedures, safety guidelines and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk. 

 

 
Skills andAbilities 

  • Dedication to customer service and a drive to achieve store objectives. 

  • Skills and experience to perform in the role and a commitment to continuously learn. 

  • Ability to take ownership of assigned tasks and contribute to store success. 

  • Self-directed and able to work with minimal supervision in a deadline-driven environment. 

  • Abilitytousedataandguidanceto support timelyandeffectivedecisions. 

  • Communicate with excellence. 

  • Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. 

  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. 

  • Must regularly move around all store areas and be accessible to customers. 

  • Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs. 
     

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. 




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