Requisition ID: 263810

Locations: Charlotte

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Job Overview

This role is responsible for the installation, configuration, maintenance, and support of data analytics and business intelligence platforms including Tableau, Sigma, Alteryx, Alation. This role ensures optimal performance, security, and availability of these platforms, enabling business users and data analysts to efficiently access, analyze, and visualize organizational data.

Duties & Responsibilities

Installation & Configuration: Install, upgrade, and configure software and applications for each platform, ensuring compatibility with organizational infrastructure and data sources
Troubleshooting & Support: Provide technical support to end users and resolve issues related to connectivity, data access, and platform functionality
Collaboration: Work closely with data analysts, business users, and IT teams to understand requirements and deliver solutions that meet organizational needs
Learning: Stay up-to-date with updates, new features, and industry trends
Training & Enablement: Provide training and onboarding support for new users and promote best practices for platform usage
Performance Monitoring: Monitor system performance, conduct regular health checks, and optimize resources to ensure platforms operate efficiently and reliably
Other duties as assigned

Knowledge, Skills, & Abilities

Experience administering data platform tools.

Minimum Qualifications

Bachelor’s degree (4 years)
Five to up to seven years of relevant work experience

Preferred Qualifications

Bachelor's degree in Information Systems, Computer Science, Engineering

Work Environment

Normal Office Environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

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Systems Administrator