Teller Service Representative

Job DetailsJob Location: Steele Creek Branch - Charlotte, NC 28273Position Type: Full TimeSalary Range: $21.90 - $23.71 HourlyTravel Percentage: Up to 10%Job Shift: DayJob Category: BankingAre you passionate about helping others succeed financially? Sharonview is looking for an enthusiastic and detail-driven Teller Service Representative to join our dynamic team in Charlotte, NC (Steele Creek Area). In this exciting role, you’ll have the opportunity to make a real impact by providing outstanding service and support to our members.  What You'll Do:  Process member and business financial transactions, including but not limited to issuing checks, processing deposits, withdrawals, wires, drafts, and other negotiable instruments. Respond to member inquiries regarding account operations, access to services, discrepancies, error resolution, and adjustments to service features across various accounts. Stay informed about all products, services, federal regulations, and internal policies/procedures relevant to the role. Engage with members in the lobby to foster relationships and identify opportunities to offer credit union products and services that meet their needs. Proactively engage in discussions with members to promote solutions that drive business goals such as deposit growth, new member acquisition, business services, and referrals. Calculate and explain deposit rates and APRs/APYs. QualificationsWhat We're Looking For: A friendly, approachable personality. Strong communication and problem-solving skills. Attention to detail and the ability to multitask in a busy environment. Experience in financial services, retail, or customer service is a plus. Why Join the Sharonview Team? People-First Culture – Supportive, member and employee-focused environment. Career Growth – Opportunities for training, mentoring, and development. Competitive Pay & Incentives – Earn more with performance-based rewards. Comprehensive Benefits – Health, dental, 401(k) match, PTO, and more. Work-Life Balance – Respect for your time and personal life. Mission-Driven Work – Help members achieve real financial goals. Inclusive & Welcoming – Diverse, respectful, and empowering workplace. Stable & Trusted – Long-standing, well-led organization. Modern Tools – Use up-to-date technology that supports your success. Community Involvement – Be part of giving back to local communities. Ready to Join Us? If you're ready to build a career where you make a difference every day and grow with an organization that values you, apply now and become part of something great at Sharonview! ONBOARDING & TRAINING REQUIREMENTS:  To ensure your success, on your first day of employment, you will attend New Hire Orientation (WOW Day), which is held at our Corporate Office in Indian Land/Fort Mill, SC.