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Hospitality Services Planner

Triptasticadventures
Posted 3 months ago, valid for 21 days
Location

Charlotte, NC 28281, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are seeking individuals for a remote role focused on supporting clients and managing various responsibilities related to reservations and services.
  • The position requires excellent organizational skills, attention to detail, and effective communication, with a preference for candidates who can work independently and collaboratively in a distributed team.
  • Key responsibilities include assisting clients with personalized service arrangements, confirming reservations, and maintaining accurate records.
  • Candidates should have strong customer service skills and be authorized to work in the US, UK, Mexico, Australia, or Spain.
  • The role offers flexible scheduling, ongoing training, and professional development, with a salary of $40,000 per year and a requirement of 1-2 years of relevant experience.

Role Overview
We are currently growing our remote team and looking for individuals who thrive with supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for applicants who are organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training and participate in team communications

What We Offer
100% remote 
Flexible scheduling
Ongoing training and professional development
Collaborative team 

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer strongly recommended)
Strong customer service skills




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