Position: Concierge

Opening: PRN (as needed)

Standard Shifts:

Monday-Saturday: 8:00am - 4:30pm
Monday-Saturday: 4:30pm - 8:00pm
Sunday: 8:00am - 3:00pm
Sunday: 4:30pm - 7:00pm
Schedule is based on your availability and company need.

Pay: $16.00 - $17.00 per hour, based on experience

Location: Charlotte, NC (South Park)

What we offer:

Employee assistance program
Flexible work schedule
On the Bus Line with discounted bus tickets
Employee discount program
Employee appreciation bonuses
Free employee parking
Rewarding hospitality-driven environment
Optional Daily Pay – Work today, get paid today
An exceptional work environment that is both engaging and fun!
Employee recognition programs
Beautiful, resort-like campus on over 60 acres

Position Summary: Responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. As the first face someone sees when visiting our community, our concierge team members must be hospitality-focused.

Primary Responsibilities:

Provide ongoing telephone coverage.
Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
Prepare maintenance work orders as requested by residents and staff
Assist the Director of Administrative Services with projects/assignments.

Qualifications:

High school diploma or general education degree (GED) required
Familiarity with Microsoft Office Suite products
Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement, please apply. We'd love to get to know you!

Drug-free workplace.

EEO & E-verify employer.

Learn more about this Employer on their Career Site