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House Person, Part-Time

Holiday Inn Express & Suites Charlotte - Ballantyne
Posted 6 months ago, valid for 17 days
Location

Charlotte, NC 28281, US

Salary

Competitive

Contract type

Part Time

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Sonic Summary

info
  • We are seeking an energetic individual to join our housekeeping team, focused on enhancing customer experiences through cleanliness and fun.
  • The role involves supplying your own cleaning cart, delivering guest requests, and maintaining facilities in an orderly condition.
  • Candidates must have proven experience in a relevant field and the ability to work independently while providing excellent customer service.
  • The position requires attention to detail, professionalism, and the ability to handle guest complaints and requests effectively.
  • The salary for this position is competitive, and applicants should have at least one year of experience in housekeeping or a related area.

Description

  

We are looking for an ambitious and fun individual to join our hard-working housekeeping team. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

  • Supply own cleaning cart with appropriate supplies for shift
  • Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms
  • Strip, seal, and wax floors according to proper procedures using any safety equipment necessary 
  • Restock shelves with paper supplies and restock room cleaner caddies daily
  • Put away all incoming supplies and deliveries
  • Move and arrange furniture and turn mattresses as required during general cleaning
  • Deliver excellent customer service
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues 
  • Handle reasonable guests complaints/requests and inform others when required
  • Pick up trash and dirty linen from hallways 
  • Do a public area checklist 
  • Work hand in hand with the housekeeping manager with special projects 

Requirements


  • Ability to work independently and remain motivated
  • Provide guests with excellent customer service
  • Proven working experience in relevant field
  • Professionalism along with speed and attention to detail



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