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Shift/Hours: Sunday - Thursday, 8:00am - 4:30pm
The QC Specialist will perform in-process inspections using documented procedures; detect, identify, and reports incidents of non-conformance to lockbox instructions, for the specific client throughout the process. Communicates current quality issues/non-conformances to the Operations Supervisor and Lead. Communication also includes compiling and reporting data for use by leadership and Quality Analyst.
Perform QC checks to assure quality and process adherence such as:
Compare job numbers and checks in batches against lockbox instructions
Sample checks for verification of Payee/P.O. Box match
Verify client ID on batch headers matches RPS
Log each batch that has been reviewed and results of review
Identify and communicate errors and non-compliances to Supervisor/Lead’s attention immediately so corrections can be made. Assist in determining root cause and provide input into process improvement to avoid/reduce operating errors
Compile data from sampling/auditing of batches to provide to Operations Supervisors and managers. Data will include:
Types of errors
Frequency of errors
Errors per operator/day/customer
Basic Qualifications:
1 to 3 years of Quality experience.
Experience working in a team environment.
Knowledge of Operational Functions and procedures
Accuracy/Attention to detail
Working knowledge of Word & Excel
Preferred Qualifications:
5 years’ experience in a Quality role
Additional Basic Qualifications:
Must be 18 years of age or older
Why Join Us:Â Â
We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!Â
There is a reason we boast numerous awards like “Great Place to Work Certified and “Best Place to Work For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.Â
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
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Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
